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Secure and proactive approach to IT managed systems: PragmatixOnSite™

“When we purchased a new server through IBM, Pragmatix came highly recommended as an excellent IT business partner. We wanted an all-in-one solution for our new website server and internal SharePoint deployment.

Pragmatix came through with a comprehensive package that suited our needs beautifully. Their customer service is helpful and responsive, and we are confident in knowing that the server is being monitored by a team of professionals 24/7.

Our business now has the ability to expand and still maintain consistent systems that can adapt and respond to the ever-changing needs of our customers.”

Audrey Parker
Vice President, Business Development
Contract Services



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Pragmatix OnSite™ - The Affordable, Automated Solution
for Keeping Pace with Overwhelming Maintenance Tasks

Computer maintenance is undoubtedly one of the most important yet most overlooked responsibilities IT departments are tasked with. Considering everything on your schedule, performing routine updates and patch management and ensuring disaster recovery plans are followed just don't take priority. That is, until something goes wrong.

Viruses, spyware, hackers… all the threats that cripple other companies pose the same risks to yours. Unless your maintenance is up to date. In addition, unmaintained servers and desktops tend to run slower and crash more frequently.

Automate Patch Management & Other Routine Maintenance: Increase Productivity & Reduce Risk for One, Low, Monthly, Fixed Cost

Whether you have five or 500 users, IT managed systems that use Pragmatix OnSite™ deliver significant benefits at an affordable rate.

  • Proactive monitoring
  • Imbedded security
  • Off-hours system maintenance
  • Increased uptime and productivity
  • Reduced interruptions and downtime

Using Kaseya managed services software, routine support tasks are scheduled and then automatically and securely implemented during off hours over the Internet. As the tasks run, valuable data is gathered. Questionable trends and patterns trigger notification alerts that allow you to correct minor situations before they become major interruptions or outages.

Pragmatix OnSite™ is a secure, proactive and preventative approach to IT managed systems that includes:

  • Securing servers and workstations
  • 24x7 monitoring notifies us — and-you — of imminent problems.
  • Security patch management
  • System log monitoring
  • Virus/spyware protection management
  • Weekly system audits
  • Backup monitoring
  • User policy enforcement
  • Asset management and license usage tracking
  • End-user ticketing and tracking system
  • End-user support portal
  • Monthly management report

Additional optional services include:

  • Firewall management
  • Application Deployment
  • Security Log Monitoring
  • Remote management and technical support
  • End user remote control and technical support
  • Backup management with offsite storage
  • Disaster recovery and business continuity
  • Email continuity and archiving

Now you can take advantage of the power and flexibility of Kaseya managed services software backed by the reliability and customer dedication of Pragmatix. Contact us today for details and custom pricing based on your precise needs.

Contact us today at our offices in Westchester, NY, for additional information.

 

Pragmatix: Providing IT managed services for New York City area companies as well as custom application design, business continuity solutions, network security and technology consulting. Serving Westchester County, NY, Fairfield County, CT, northern New Jersey and the New York metro area.

© Pragmatix, Inc.    565 Taxter Road, Elmsford, NY 10523-2311    P: 914-345-9444    F: 914-345-8161