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Company: Hudson Analytics
Industry: Marketing Services

Pragmatix Helps Hudson Analytics Go Wireless
Hudson Analytics is a Westchester, New York-based market research consulting firm. The company services provides market research services to a variety of clients.

Business Issue

  • Enable a reliable and secure wireless network
  • Protect data and business applications
  • Create a flexible multi-user platform that can be managed effortlessly
  • Deploy a seamless mobile solution that supports a BlackBerry device

Business Results

  • Improved work flow
  • Automatic data backups
  • Business files remain safe, private and confidential
  • Network supports multiple users and tasks

After the motherboard of a business laptop short circuited when a family member plugged in an iPod, the owner contacted Pragmatix for help. Not only were valuable business documents lost but the business owner endured several days of downtime. The owner wanted Pragmatix to establish a fail-proof computing infrastructure to protect her business and home from costly accidents.

First, a new business laptop with the latest business tools and applications was set up which was designed solely for business use. Next, all computer systems and applications in the home were cleaned, reinstalled and upgraded to Microsoft Office 2007. The current wireless network was found to be wide open and Pragmatix configured WPA on the wireless router.

A powerful storage system was added to protect valuable business data. Pragmatix chose an Iomega NAS device which allows easy and safe information storage. Two separate dedicated servers were also configured and set up for business and family use. The NAS device acts as the primary file server easily synchronizing business files from any machine in the house. The family computers maintain plenty of personal storage space with shared access to music and photo files.

To work remotely from anywhere and retrieve email on the BlackBerry, Pragmatix enabled Mailstreet, an easy to use hosted Microsoft Exchange service provided by Apptix (an IBM partner). Mailstreet provides the user with Microsoft Outlook email, calendars, contacts, tasks and other mailbox contents when not having desktop access to Outlook. The service easily synchronized with the owner's BlackBerry.

" As a home-based market research consultant, I needed a fail-safe wireless network, data back-up and email access from anywhere. Since our household computers are shared with family members as well as my business, they have to perform double duty in addition to safeguards for our two young children. Pragmatix immediately understood my unique business and personal needs balancing them with exceptional service and delivery. The overall outcome, turnaround time and support was exceptional. My comfort level in the security and reliability of the new system is priceless. The best news is that this type of sophisticated solution is affordable for a small business such as mine."

Connie Whitehouse, President, Hudson Analytics


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